- 22-page step-by-step guide to appeal Type A & Type B licensing citations
- A 9-page guide to help childcare providers understand and handle lawsuits (being sued)
- Ready-to-use templates for first- and second-level appeals
- A bulletpoint appeal template that makes it possible to assemble an appeal in less than hour
- Customizable checklists for teacher and children files, to avoid the most common recordkeeping citations
- Real-life examples of first- and second-level appeals, response to requests for documents, and a petition for writ of administrative mandamus